An age old question: “Is bigger better?” also relates to business. While smaller businesses are hailed as being better at attention and personal service to the customers, bigger businesses usually can offer better money savings or higher capacity of work. The right balance of professionalism, attention to detail, communication, project management, and competitive pricing is difficult to achieve. It’s a fight between more sales and more service. If one becomes too big, the other may suffer.
As the largest asbestos abatement contractor in the Midwest area, we believe bigger is better in our industry for a variety of reasons. Knowledge is power. The more the client knows about what specific questions to ask your abatement contractor, the more control and satisfaction they will have over the project.
For instance, ask if there will be a project manager AND a supervisor on your job. Both jobs are different and require these different skill sets. In order to expedite and increase the efficiency of communications between client and contractor, both are needed. You need a supervisor skilled on the project running the crews, managing the project, timelines, avoiding mistakes and handling the day to day operations on site, but you also need a project manager managing the supervisor, fully informed of the initial estimate, and has a working, ongoing relationship with the client.
A bigger company that prides themselves in professionalism, efficiency and client approval cares about the little things, like testing out a vacuum to make sure it was cleaned out and is working properly between each job, testing and servicing equipment regularly, and investing in new equipment when necessary.
Safety is a priority, as they can’t work in the larger facilities without an excellent safety record, and the knowledge they gain from this process helps in smaller jobs as well.
A bigger client can go where the client needs them to go and can handle both the small and large projects because the relationship is built on trust.
While there is a place for small companies and they have their dedicated book of business, it serves the industry well to know what questions to ask when interviewing your next asbestos abatement contractor. The nature of this work is highly reliant on professional, safety conscious, skilled, experienced laborers, supervisors, estimators and project managers. As the client, you should know the partnership between each one of these roles and how they are going to serve you.
As the premiere specialty contractor in the midwest, Midwest Service Group has been a thriving business since 1987. We began as a small family business in Missouri, and are licensed in over twenty states, and we look forward to our expansion into Tennessee, Virginia and Arkansas in the near future. We now have over 150 valued employees who know the importance of hard work.
Midwest Service Group (MSG) is a lead certified agency with trained professionals and has earned national recognition for innovative project planning and execution of some of the industry’s most complex projects in the Midwest region. Our experience allows us to perform each and every task efficiently and expertly, providing a significant advantage to the client by proving to be both thorough and cost-effective.
NOW SERVING CLIENTS IN KANSAS CITY AREA
Midwest Service Group is proud to announce the opening of our new location:
1233 Swift Street, North Kansas City, MO 64414
Corey joined the Midwest Service Group team 7 years ago. He is currently trained and accredited as a Missouri, Illinois, Iowa, Kansas & Ohio Asbestos/Lead Supervisor and has been supervising projects for four years, including projects over three million dollars in value.